oncall, got paged before 8am, but it was nothing critical and I was able to fall back asleep eventually (I needed some more rest)
[[focus]] time is important, I’ll try to do 2h of focus before meetings today — I usually find it hard due to the [[dead time]] phenomenon, but I also think I want to try to become better at focusing even in such a situation (when there are imminent appointments)
Labeling [[emotions]] may help [[people]] come out with them.
collapsed:: true
It seems like you’re [[feeling]] ‘X’? How ‘X’ are you? What led to that feeling? What needs to happen for that feeling to be better? What can I do to help you make this happen?
When people need to [[vent]], let them vent and then [[ask]] them to say more.
When people think something new is [[impossible]], [[ask]] them what’s impossible to do that would really help them out, then ask them about what would make that [[possible]].
How can you [[ask]] something that will help someone say "No"?
collapsed:: true
What can you [[ask]] that will get both parties of a [[conflict]] to [[mirror]] each other?
Where do they need to be to be able to solve the [[problem]]?